Terms
of Use

Section 01Agreement to these terms

These Terms of Use are an agreement between you and OokiiPup LLC, a limited liability company organised under the laws of the State of California, United States. They govern your use of the website at https://ookiipup.com/ and every tool published under https://ookiipup.com/studio/.

By using the site you accept these terms, including the arbitration agreement in section 22. If you do not accept them, please do not use it.

Our Privacy Policy is part of this agreement and is worth reading, particularly the sections on Ookii Fetch.

Section 02What the Studio is

Ookii Pup Studio is a set of utilities offered free of charge. There is no account, no subscription and no paid tier.

Every tool runs entirely in your browser except Ookii Fetch, which uses a server function. The Privacy Policy explains the difference.

The tools are general purpose utilities. They are not legal advice, security advice, compliance advice or professional services of any kind, and using one does not create a professional relationship between us.

Sections 5 to 11 set out limitations specific to each tool. They apply alongside the general disclaimer in section 13 rather than instead of it, and nothing in them implies that a tool without a particular limitation carries a promise that the others do not.

Section 03Who may use it

You must be at least 13 years old to use the Studio, and old enough in your own country to enter into this agreement. If you are between 13 and 18, use it with the involvement of a parent or guardian, who accepts these terms on your behalf.

If you are using the Studio on behalf of an organisation, you confirm you are authorised to accept these terms for that organisation.

Section 04Acceptable use

You agree not to:

• Use the Studio for anything unlawful, or to help anyone else do so.
• Process material you have no right to process, including other people's documents, photographs or correspondence obtained without permission.
• Use any tool to conceal or facilitate fraud, harassment, stalking or the misrepresentation of a document.
• Attempt to gain unauthorised access to the site, our host, our server function or any connected system.
• Interfere with the site's operation, including by denial of service, or by circumventing rate limits or other technical protections.
• Present a tool's output as an official, certified or independently verified result, because it is none of those things.
• Reproduce the site or a tool in a way that implies OokiiPup LLC endorses you, your product or your service.

We may block access from any address, or withdraw a tool, if we believe it is being used this way. We do not have to warn you first.

Section 05Ookii Mark

Ookii Mark generates QR codes from content you supply.

• Every code is static. The content is encoded into the pattern itself. Once a code is printed, shared or applied to anything, it cannot be edited, redirected or revoked. If you encode a URL and that URL later changes or expires, every copy of the code stops working and there is nothing we or you can do to those copies.
• Check a code before you commit to a print run. Scan it from the finished material, at the size and on the surface you intend to use, with more than one device. We are not responsible for the cost of reprinting anything.
• Heavy styling, small print sizes, low contrast and unusual materials all reduce the chance a code scans reliably. The tool does not test scannability for you.
• Encoding content does not protect it. A QR code is an encoding rather than encryption, and anyone who scans one can read what is in it.
• You are responsible for the content you encode, including any URL and any contact details.

Section 06Ookii Sniff

Ookii Sniff reports metadata it finds in a file, and for some formats it can write out a copy with that metadata removed.

• A cleaned copy is not a safe copy. Removing metadata does not remove anything from the visible content of the document, and it does not make a file safe to share. If the body of the document contains something confidential, it is still there.
• We do not warrant that every field has been found or removed. File formats carry metadata in many places, some of them undocumented, and some formats can be inspected but not cleaned.
• An empty result is not proof that a file is clean. It means the tool found nothing in the places it looked.
• Where the tool reports a location, it is reporting what the file claims. It does not verify that the claim is true.

Check anything that matters before you rely on it, particularly before publishing a file or sending it outside your organisation.

Section 07Ookii Drop

Ookii Drop removes selected content from a document and writes out a new file. It is designed to destroy the underlying text and pixels rather than draw a box over them, and it includes a pass that re reads the finished file to check.

None of that makes it a guarantee. Specifically:

• We do not warrant that every trace of the removed information is gone. Document formats are complex, and content can survive in places a tool does not reach.
• The tool does not decide what should be redacted. Automatic pattern detection is an aid. Anything it misses stays in the document.
• Ookii Drop is not a compliance product. It does not certify a document as safe for disclosure, discovery, publication or filing, and no output should be described that way.
• You must verify the output independently before releasing a redacted document, in the same way you would check any redaction done by hand.

If you are redacting under a legal, regulatory or contractual obligation, the responsibility for meeting that obligation is yours and stays yours. Use of Ookii Drop does not transfer any part of it to us.

Section 08Ookii Trail

Ookii Trail reads the headers you paste and explains what they say.

• Ookii Trail never tells you an email is safe, and no output from it should be read that way. It reports what the headers assert and which of those assertions can be checked from the headers alone.
• Headers can be forged. A clean result may mean the message is legitimate, or it may mean the forgery was competent.
• Authentication results such as SPF, DKIM and DMARC were recorded by the receiving mail system. The tool reports them and does not re verify them.
• The tool sees only what you paste. Attachments, message body and anything the sending system did not record are outside what it can assess.

Treat the output as one input into your own judgement about a message, not as a verdict on it.

Section 09Ookii Tag

Ookii Tag assembles a campaign link from a base URL and the parameters you enter.

• The tool does not visit the link, test it or confirm that it works. It checks that what you typed is a well formed URL and builds a new one from it. Whether the destination exists, resolves or behaves correctly is for you to check.
• It does not measure anything. Parameters are labels read by whatever analytics platform you use. Whether that platform records them, how it groups them and what it reports are entirely its business and outside our control.
• Parameter naming conventions differ between platforms and change over time. The tool follows common conventions and cannot guarantee any particular platform will interpret a link the way you expect.
• Anything you put into a parameter is visible in the finished link, to anyone who receives it and to every system that handles it along the way. Do not put confidential information into one.

Section 10Ookii Roam

Ookii Roam compares working hours across places and shows where they overlap.

• The tool reports what your browser's time zone database says. That database is maintained by your browser and your operating system rather than by us. If it is out of date, or if a government changes a rule at short notice, the tool will be wrong in exactly the same way your device is wrong.
• Daylight saving rules change, sometimes with very little notice. The tool flags changes it can see around the date you select. It cannot flag a change that has not been published or that your device does not yet know about.
• An overlap is a calculation, not a commitment. It does not account for holidays, local customs, individual schedules or anything else that determines whether a person is actually available.
• Confirm anything time critical against a real calendar and with the people involved before relying on it. We are not responsible for a missed meeting, a missed deadline or a missed flight.

Section 11Ookii Fetch

Ookii Fetch is the only tool that consumes server resources we pay for, and the only one that makes requests to other people's systems on your behalf. It carries extra conditions.

Acceptable use

You agree that you will not:

• Access Ookii Fetch by any automated means, including scripts, bots, scrapers, headless browsers or scheduled jobs. It is for interactive use by a person.
• Submit URLs in bulk, or in volume beyond ordinary personal use.
• Use it to probe, map, enumerate or scan any network, host or address range.
• Use it to reach systems you are not authorised to reach, or to disguise the origin of a request.
• Attempt to defeat, evade or reverse engineer the rate limits, address restrictions, hop limits, size limits or timeouts built into the tool.
• Rebuild the tool as an unofficial API, or embed it in another product or service.

Requests are rate limited per network address. Exceeding a limit means your requests are refused for a period. Persistent abuse means a block.

Limitations

• Ookii Fetch is not an anonymity service. The destination site sees our server rather than your browser, and that is a consequence of how the tool works rather than a protection we are offering. Do not rely on it to hide who you are.
• It does not tell you whether a link is safe. It reports where a link goes. Judging the destination is yours to do.
• A chain is reported as it resolved at that moment. Links can change behaviour, and some send different visitors to different places.

Section 12Your files are your responsibility

You keep all rights in anything you open, paste or process in a Studio tool. We claim nothing in it, and in almost every case we never receive it at all.

Because processing happens on your own device, we cannot recover a file for you, undo an operation, or restore anything lost to a crash, a closed tab or a browser failure. Keep an original copy of anything you value before you process it.

You are responsible for having the right to process the material you use, and for complying with any obligation you are under regarding it, including confidentiality agreements, employer policies, professional duties and data protection law.

Section 13No warranty

The site and every tool in the Studio are provided "as is" and "as available", without warranty of any kind, express or implied. To the fullest extent permitted by law, OokiiPup LLC disclaims all warranties, including any implied warranty of merchantability, fitness for a particular purpose, title, accuracy and non infringement. We do not warrant that the site will be uninterrupted, timely, secure or error free, that results obtained from any tool will be accurate or reliable, or that any defect will be corrected.

In plainer words: these are tools built with care and offered for nothing. They may contain bugs. They may produce a wrong answer. Verify anything that matters before you rely on it.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

Section 14Limitation of liability

To the fullest extent permitted by law, OokiiPup LLC and its members, officers and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or connected with your use of or inability to use the site or any tool, whether based in contract, tort, negligence, strict liability or any other theory, and whether or not we have been advised of the possibility of such damages. Our total aggregate liability for all claims relating to the site or any tool will not exceed one hundred United States dollars (USD $100.00) or the amount you have paid us in the twelve months before the claim, whichever is greater.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you. Nothing in these terms excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded.

Section 15Indemnification

You agree to indemnify and hold harmless OokiiPup LLC and its members, officers and contractors from any claim, demand, loss, liability or expense, including reasonable legal fees, arising from your use of the site or any tool, your breach of these terms, or your violation of any law or the rights of any third party.

Section 16Voluntary contributions

Some pages invite a voluntary contribution towards running costs. A contribution is a gift. It buys nothing, unlocks nothing, entitles you to nothing and creates no obligation on either side. Every tool works identically whether you contribute or not, and we will never make a feature conditional on it.

Contributions are not tax deductible. OokiiPup LLC is a business rather than a charity.

You have no right to a refund, because nothing is being sold and there is nothing to return. That said, if you contributed by mistake, or contributed more than you meant to, write to info@ookiipup.com and we will refund it. We would rather do that than keep money someone did not mean to send.

Payments are handled by Stripe. The contribution buttons are ordinary links, so no Stripe code runs on any page of this site. Clicking one takes you to a payment page hosted by Stripe, where Stripe's own terms at https://stripe.com/legal/consumer and privacy policy at https://stripe.com/privacy apply to what happens there.

We never see or hold your full card number, expiry date or security code. Section 10 of the Privacy Policy sets out exactly what we do receive from Stripe about a completed contribution.

Section 17Intellectual property

The site, the tools, their design, their code and their copy are owned by OokiiPup LLC and protected by copyright and other laws, except where a component is covered by its own open source licence.

"Ookii Pup", "Ookii Pup Studio" and the tool names in the Ookii family are marks used by OokiiPup LLC. You may refer to them fairly to describe the tools. You may not use them as your own, in a way that suggests affiliation or endorsement, or in a domain name, product name or brand.

The source repository is private. No part of the code is offered under an open source licence at present. If that changes we will name the licence here, and that licence will govern the code specifically while this section continues to govern the marks and the site content.

Section 18Availability and retirement

We offer no uptime commitment. The site may be unavailable for maintenance, because of a problem at our host, or for no announced reason at all.

We may change, restrict or withdraw any tool at any time. Where a tool is retired deliberately, we will aim to leave a notice at its address explaining what happened, but we do not commit to keeping any tool running indefinitely.

Anything a tool produced for you before it was withdrawn remains yours, and output already saved to your device is unaffected. Note that a QR code generated by Ookii Mark encodes whatever you put into it and works independently of this site, but a code pointing at a URL only works for as long as that URL does.

Section 19Links to other sites

Some pages link to external sites, and Ookii Fetch reports the address a link resolves to. We do not control those sites, we do not endorse them, and we are not responsible for their content, their accuracy or their safety. A destination reported by Ookii Fetch is a statement of where a link goes, not an opinion on whether it is safe to visit.

Section 20Events outside our control

We are not liable for any failure or delay in making the site or any tool available where the cause is outside our reasonable control. That includes failures at our hosting provider or any other supplier, failures of internet infrastructure, power or telecommunications, denial of service and other attacks, changes in law or regulation, government or court order, natural disaster, fire, flood, epidemic, labour dispute, war and civil unrest.

Since the Studio is offered free of charge and carries no uptime commitment, the practical effect is simply that an outage is an outage. We will restore service when we reasonably can.

Section 21Export controls and sanctions

The Studio is provided from the United States and is subject to United States export control and economic sanctions law.

By using it you confirm that you are not located in a country or territory subject to comprehensive United States sanctions, and that you are not a person or entity on any United States government list of restricted or prohibited parties. You agree not to use any tool in breach of any applicable export control or sanctions law, and not to make any tool available to anyone who would be doing so.

Section 22Dispute resolution and arbitration

Talk to us first

Before starting arbitration or any other proceeding, please email info@ookiipup.com with a description of the problem and what you would like done about it. Both of us agree to try in good faith to resolve it informally for 30 days from that email. This step is genuinely meant. Most problems are faster to fix than to litigate.

Agreement to arbitrate

If we cannot resolve it informally, you and OokiiPup LLC agree that any dispute, claim or controversy arising out of or relating to these terms, the site or any tool will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court. The arbitration will be conducted by a single arbitrator. It will take place in California, or remotely by telephone or video, or on documents alone, whichever you choose. The arbitrator's decision may be entered as a judgment in any court with jurisdiction. This agreement is governed by the Federal Arbitration Act.

Class action waiver

You and OokiiPup LLC each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this paragraph is found unenforceable, then the whole of this section 22 is void and any dispute will be decided in court under section 23.

What is excluded

• Small claims. Either of us may bring an individual claim in small claims court instead, if it qualifies.
• Intellectual property. Either of us may seek an injunction or other equitable relief in court to protect intellectual property rights or to stop unauthorised access to the site.
• Any claim that cannot lawfully be made subject to arbitration where you live.

How to opt out

You can reject this arbitration agreement and keep your right to sue in court and to participate in a class action. Email info@ookiipup.com within 30 days of first using the site, with the subject line "Arbitration opt out", stating that you are opting out. That is all it takes. There is no form, no fee and no consequence. Opting out does not affect your access to any tool and does not affect any other part of these terms.

Costs

Each of us pays our own legal fees unless the arbitrator decides otherwise or the law requires otherwise. Where JAMS rules or applicable law require us to pay the filing and arbitrator fees for a consumer claim, we will pay them.

Time limit

Any claim must be brought within one year of when it arose, or within the shortest period the law allows if that period is longer, otherwise it is permanently barred.

Effect of changes

If we change this section in future, the change does not apply to any dispute we already knew about. You may reject a change to this section by emailing us within 30 days of it taking effect, in which case the version you agreed to originally continues to apply between us.

Section 23Governing law

These terms are governed by the laws of the State of California, United States, without regard to its conflict of law rules.

For any dispute not subject to arbitration under section 22, and for any dispute if section 22 is found not to apply, you and we agree that the state and federal courts located in California have exclusive jurisdiction, and both parties consent to that jurisdiction and venue.

If you are a consumer resident in a country whose law grants you the right to bring proceedings locally, or grants you protections that cannot be excluded by agreement, this section and section 22 do not remove them.

Section 24General

Severability. If any provision of these terms is held unenforceable, that provision will be limited or removed to the minimum extent necessary and the rest will remain in force. Section 22 has its own severability rule, which takes precedence for that section.

No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.

Entire agreement. These terms and the Privacy Policy are the whole agreement between you and OokiiPup LLC regarding the site, and replace anything said or written previously about it.

Assignment. You may not assign these terms. We may assign them in connection with a merger, acquisition or sale of assets.

No third party beneficiaries. These terms are between you and OokiiPup LLC. Nobody else has a right to enforce any part of them, except that the members, officers and contractors named in sections 14 and 15 may rely on those sections.

No agency. Nothing in these terms creates a partnership, joint venture, employment or agency relationship between us.

Notices. We will send any notice to you at the address you contacted us from, or by posting it on the site. You send notices to us at info@ookiipup.com.

Survival. Sections 5 through 17 and sections 20 through 24 survive any end of your use of the site.

Section 25Changes to these terms

We may update these terms as the Studio changes. The effective date at the top of the page always reflects the current version, and continuing to use the site after a change means you accept the updated terms. Changes to section 22 are handled by the rule set out in that section.

Section 26Contact

Questions about these terms, reports of abuse, arbitration opt outs and anything else go to info@ookiipup.com.

OokiiPup LLC, California, United States.